Case Study

Optimizing MRO Inventory Operations for a Leading Manufacturing Facility

Partnering with a leading food and beverage manufacturer, this project resolved complex warehouse inventory challenges using ARIVA. By turning a standard physical count into a dual-purpose data capture initiative, the engagement standardized descriptions, captured physical asset details, and resolved location discrepancies across 11,321 items. This initiative successfully delivered 95.5% MRO data accuracy and updated the customer’s inventory records by a net value of $1.28 million.

Project Scope: Warehouse inventory management, validation of item dimensions and weights, variance identification, and data accuracy improvement for enhanced storage optimization.

KEY CHALLENGES
Uncovering Hidden Inefficiencies Across Legacy Systems and Physical Shelves
The project targeted systemic storeroom friction points typically hidden within warehouse shelves and legacy ERP systems:
1
The Desktop Data Gap & Master Data Deficiencies

Physical locations contained items with missing or inaccurate numbers requiring isolation for subsequent research.

2
Physical Discrepancies & Disorganization
The warehouse suffered from mixed-item pallets, physical location mismatches, items requiring designated storage, and the creation of isolated quarantine locations (pallets/crates) to handle unresolved records for deep research.
3
Ghost Inventory & Valuation Blind Spots
Inaccurate tracking obscured true inventory values, preventing effective working capital management and storage optimization.
ARIVA INTELLIGENCE IN ACTION
Turning Required Physical Counts into Dual-Purpose Data Capture and Enrichment
By leveraging the ARIVA, the required physical count was transformed into a dual-purpose data capture initiative. This approach modernized warehouse operations through direct shelf-level verification, AI-powered data enrichment, and real-time operational transparency.
Field-Verified Data Capture
Deployed ARIVA’s mobile counting and data capture capabilities during the required physical count to record accurate baseline realities directly at the shelf without requiring a separate, second-pass project.
AI-Driven Enrichment & Standardization
Standardized part descriptions and enriched master data with manufacturing details and photos captured directly from physical assets
Structured Quarantine & Resolution Workflows
Segregated and organized items needing designated storage, sorted through mixed-item pallets, resolved physical location discrepancies, and established structured quarantine locations for items with missing or inaccurate numbers.
Real-Time Project Visibility
Leveraged ARIVA’s real-time reporting dashboards to grant project stakeholders continuous visibility, building operational transparency and trust.
VERIFIED BUSINESS VALUE
Delivering Millions in Updated Records and High-Precision Data Accuracy
$1.28 m
Customer inventory records were updated by a net verified value of $1.28 million.
96%
Achieved 96% data accuracy, enhancing data reliability and trust, optimizing operations, reducing costs, and enabling better strategic planning.
11,321 items
11,321 items were counted across all three facilities, unlocking comprehensive inventory visibility, improved decision-making, and significant cost savings.

“What really stood out about ALLSERV was their flexibility, transparency, and communication... Their real-time dashboard gave us visibility of their project and built a lot of trust... They're the only company that could start right away...I would absolutely recommend ALLSERV to anyone in our industry.”

— Procurement Category Manager: CapEx & MRO
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